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Last updated: 8 October 2026

These terms apply to every order placed on maryten.co.uk. Please read them before you buy. They do not affect your legal rights as a consumer.

1. Who we are

Maryten is a trading name of Maryte Vanagiene.

2. Our products

  • Every frame we sell is preloved (second-hand) or vintage. It has been owned and worn before and may show normal signs of age and use.
  • We clean and inspect every frame and describe and photograph its condition honestly, including any marks or wear we find. Colours may look slightly different on different screens.
  • Each frame is usually one of a kind, so once it is sold it cannot be replaced.
  • Brand names are used only to describe the genuine items we sell. We are not connected to or endorsed by any of the brands.

3. Lenses and your eyesight

  • Where a listing says so, frames are supplied with the previous owner’s prescription lenses still fitted. These lenses were made for someone else and are not suitable for you to wear.
  • Before wearing any frame, please ask your optician to fit lenses made to your own prescription.
  • Older sunglass lenses may not meet modern UV-protection standards, so please have them checked or replaced before use.

4. Ordering

  • When you place an order, you make an offer to buy. We will email you to acknowledge it.
  • The contract between us starts when we confirm your order and send it. We may decline an order, for example if the item is no longer available or the price shown was clearly wrong. If that happens we will tell you and refund you in full.
  • You must be 18 or over to place an order.

5. Prices and payment

  • All prices are in pounds sterling (£). The price shown at checkout is the total you pay, including delivery and any taxes that apply. There are no hidden charges.
  • We accept debit and credit cards, Apple Pay, Google Pay and PayPal. Payments are processed securely by Stripe and PayPal; we never see your full card details.
  • Payment is taken when you place your order.

6. Delivery

  • We deliver to UK addresses only.
  • Delivery is free, by Royal Mail Tracked 24. Orders usually arrive within 3 working days, and you will receive a tracking number.
  • The item is your responsibility once it has been delivered to you. If it does not arrive, please contact us and we will look into it with Royal Mail.
  • Full details are on our Delivery & Returns page.

7. Changing your mind – 30-day returns

  • By law you can cancel an online order within 14 days of receiving it. We go further: you can return any frame within 30 days of receiving it, for any reason.
  • To return an item, tell us by email or WhatsApp within the 30 days, with your order number. Then send the item back within 14 days of telling us.
  • For change-of-mind returns, you pay the return postage. We recommend a tracked service, as the parcel is your responsibility until it reaches us.
  • Please return the frame in the same condition you received it, with any case or accessories. You may try it on as you would in a shop, but we may reduce your refund if the item has been damaged or handled more than was needed to check it.
  • We will refund the full price to your original payment method within 14 days of receiving the item back (or proof that you have sent it).
  • You can also cancel an order at any time before it is sent, for a full refund.

8. Faulty or not as described

Second-hand goods must still be as described and of satisfactory quality, taking their age and price into account. This is your right under the Consumer Rights Act 2015.

  • If a frame arrives damaged, faulty or not as described, contact us with your order number and a few photos.
  • We will pay the return postage and give you a full refund. Because most frames are one of a kind, a replacement is not usually possible.
  • These terms do not affect your statutory rights. For more information, contact Citizens Advice.

9. Our responsibility to you

  • If we break these terms, we are responsible for loss or damage you suffer that is a foreseeable result of that. We are not responsible for loss that was not foreseeable.
  • We sell to consumers for private use. We are not responsible for business losses such as lost profit.
  • Nothing in these terms limits or excludes our liability for death or personal injury caused by our negligence, for fraud, or for anything else that cannot be limited by law, including your rights under the Consumer Rights Act 2015.

10. Using our website

  • The text, photos and design of this website belong to us. Please do not copy them for commercial use without our permission.
  • Please do not misuse the website, for example by trying to gain unauthorised access or by placing fake orders.

11. Your personal information

We use your personal information only to process and deliver your order, to answer your questions and to meet our legal obligations, in line with UK data protection law. We never sell your information. Full details are in our Privacy Policy.

12. Questions and complaints

If you have a question or are unhappy with anything, please contact us first by email or WhatsApp. We will do our best to put it right quickly.

13. Changes to these terms

We may update these terms from time to time. The version that applies to your order is the one shown on this page when you placed it.

14. Which law applies

These terms are governed by the law of England and Wales. You can bring legal proceedings in the courts of England and Wales. If you live in Scotland or Northern Ireland, you can also bring proceedings in your local courts.

Thank you for shopping with Maryten.

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